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To obtain a library card from the San Bernardino County Library, you have two options:

1. Apply Online for a Digital Library Card:
   • Eligibility: All California residents are eligible for a digital library card.
   • Benefits: A digital library card provides immediate, free access to online databases and downloadable e-content, including e-books, audiobooks, movies, magazines, and music.
   • Limitations: This card cannot be used to check out or place holds on physical materials at branch libraries, nor can it be used to access public internet computers at library branches.
   • How to Apply: Complete the online registration.
2. Upgrade to a Full-Access Library Card:
   • Eligibility: Available to California residents.
   • Benefits: With a full-access library card, you can check out physical items such as books, magazines, audiobooks, and DVDs from any of the 32 branch locations. You’ll also have access to public internet computers and all in-branch services.
   • How to Upgrade: Visit any San Bernardino County Library branch in person and provide:
     • Photo Identification: A valid photo ID (e.g., driver’s license, state ID card, student ID, work ID, or passport).
     • Proof of Current Address: If your photo ID does not display your current mailing address, bring an additional document, such as a utility bill or bank statement, that verifies your current address. Visit a Library Location and sign up today!
3. Out-of-State:
   • Available to out-of-state residents for a $10 charge which expires annually.
     • Out-of-State Charge must be paid at the time of registration. 

Contact your local SB County Library location where you returned the item to discuss your account.

Contact the local SB County Library location where you returned the item to see if it is still there. If the library no longer has it, it was shipped to our Administration and will eventually be sent back to the owning library, which takes about 4 – 6 weeks.

Yes. You can pay your fees with a credit card in our online catalog. At this time, you can only pay your entire balance. You must know your library card number and PIN. Log in to My Account and then click the Fines tab. A button will appear to Pay Bills. If you need to make a partial payment, do not have a credit card, or don’t wish to pay online, you can also visit your local SB County Library location and pay by cash or check.

Yes, there is Wi-Fi at all SB County Library locations. A library card is not necessary to access free wireless Internet service. To use a computer, customers need a library card and PIN.

You should receive a notice by phone or email when your hold is available. To check the status of your holds, log into the online catalog and click on “My Account.” You can view and manage your holds by clicking on the “Requests” tab.

The time it takes for your hold to arrive varies depending on where the item is being shipped from and if there is a waiting list. Once the item is received in branch, it will be held for 14 business days.

Yes, each branch of the County Library has a Lost and Found. However, we are unable to confirm over the phone if a specific item is in the branch. We encourage you to visit your local branch in person to check for any lost items.

Some of our libraries do have study rooms available for customer use. Study rooms are issued on a first-come, first-served basis and are guaranteed for one hour. After the initial hour, customers may continue to use the room if no one else has requested it. Please note that study rooms cannot be reserved in advance and availability is not guaranteed.

We do not offer fax services at our libraries. However, every location is equipped with a scanning station where you can scan documents and save them to a flash drive or smartphone. Scanning is free to use!

Some of our libraries do accept donations, but not all locations are able to at this time. We recommend calling ahead to ask if donations are currently being accepted, as some branches may be at capacity. We truly appreciate your generosity and support!

There are two ways to suggest a title to the library:
    1.    Physical Items: We offer a Customer Request Form for physical items. Simply let a staff member know which item you’re looking for, and they will add it to the form. If the item meets our selection criteria and is available through our vendor, it may be purchased and placed on hold for you once it arrives.
    2.    Digital Titles (Libby): If you’d like to recommend a title for our digital collection, you can do so directly through the Libby app. This will suggest that the title be added to our downloadable eBook or audiobook offerings.

We do not offer obituary requests through the library. However, we’ve listed several websites below that can assist you with your obituary search. These resources provide access to local and national obituary archives.

Obituary search websites:

• www.publiclibraries.com/obituaries
• www.rootsweb.com
• www.findagrave.com
• www.familysearch.org
• www.interment.net